PRE ORDERS

If your item is purchased with a 'in-stock' item, the 'in-stock' item will be despatched separately.

Shipping dates:

Lock Up Trousers & Coat = 8th December

Dune & Static: 15th December

 

Last Order dates for Xmas Delivery - UK

  • UK Standard Delivery: 18th December
  • UK Next Day Delivery: 22nd December

Christmas returns: Orders placed between the 23rd November - 24th of December will be eligible for exchange or refund up to the 22nd of January 2017

Last Order dates for Xmas Delivery - Europe

STANDARD DELIVERY
  • Eastern Europe (except Czech Republic, Poland & Slovakia) = 5th December
  • Rest of Europe (including Czech Republic, Poland & Slovakia) = 12th December
EXPRESS DELIVERY
  • Austria, Belgium, Denmark, France, Germany, Luxembourg, Netherlands =18th December
  • Czech Republic , Italy, Slovakia, Spain,Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden, Croatia, Latvia, Lithuania, Romania = 15th of December

  • Bulgaria, Greece = 10th December

Christmas returns: Orders placed between the 23rd November - 24th of December will be eligible for exchange or refund up to the 22nd of January 2017

Last Order dates for Xmas Delivery - Rest of World

STANDARD DELIVERY - All countries unless listed below = December 8th
  • Africa & Middle East = December 1st
  • Asia and Far East and Caribbean, including China and Japan = December 5th
  • Mexico & Brazil: 25th November (the actual delivery time is estimated between 10-14 days, however we find a high percentage of orders take longer as many are stopped in customs)
DUTY PAID EXPRESS DELIVERY
  • Australia Express: 12th December
  • China Express: 12th December
  • New Zealand Express: 13th December
  • USA Express: 14th December

Christmas returns: Orders placed between the 23rd November - 24th of December will be eligible for exchange or refund up to the 22nd of January 2017

UK 

Your order will be despatched from our warehouse located in Sheffield, England.

  • Standard delivery is FREE for all orders over £15 (otherwise £2.95).  Royal Mail 48 Hour Tracked.  Allow 2-5 days for delivery.

  • Next Day delivery (UK mainland only) £4.95 Your order will be sent by Interlink see the Follow my Parcel video here | Order before 3pm Monday - Friday  for delivery the next day | Order before 1pm on Saturday for delivery on Sunday.  

  • Please note orders placed after 1pm on Saturday will not leave our warehouse until Monday, for delivery on Tuesday.  

  • FREE RETURNS -  within 28 days of receipt.      Print your label here (UK only)  There will be no further shipping charges to pay for exchanges. You can also return the item in person to our Sheffield or London Stores.

AUSTRALIA

Your order will be despatched from our warehouse located in Sheffield, England.  Please note there will be NO extra import taxes to pay on your order, the amount you pay at checkout includes all taxes and delivery costs.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95) - delivered within 5-14 working days

  • FREE EXPRESS DELIVERY for orders over £100 (otherwise £10) - delivered within 4-7 working days

  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

CANADA

Your order will be despatched from our warehouse located in Sheffield, England.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - delivered within 5-14 working days

 

  • DUTY PAID EXPRESS DELIVERY delivered within 4-6 working days
  • Please note there will be NO extra import taxes to pay on your order when you choose this delivery option.  The amount you pay at checkout includes all taxes and delivery costs.
  • £50-£99.00 - delivery fee = £10
  • £100-£149.99 - delivery fee = £15
  • £150+ delivery fee = £20

 

  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

CHINA

Your order will be despatched from our warehouse located in Sheffield, England.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - delivered within 5-14 working days

 

  • DUTY PAID EXPRESS DELIVERY delivered within 6-9 working days
  • Please note there will be NO extra import taxes to pay on your order when you choose this delivery option.  The amount you pay at checkout includes all taxes and delivery costs.
  • £50-£99.00 - delivery fee = £10

  • £100-£149.99 - delivery fee = £15

  • £150+ delivery fee = £20

  • Paypal customers can currently claim back some of the return shipping fees click here for details
  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

 

EUROPE

Your order will be despatched from our warehouse located in Sheffield, England.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - Delivered within 5-10 days 

  • EUROPEAN EXPRESS delivery to the following countries is £7.50 - Place your order before 1PM GMT Monday - Friday for same day despatch
  • Belgium, Luxembourg, Netherlands, France, Germany, Austria, Denmark  2-4 days 

  • Czech Republic , Italy, Slovakia, Spain,Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden   4 - 5 days 

  • Croatia, Latvia, Lithuania, Romania   4 - 6 days

  • Bulgaria, Greece 4 - 9 days

Please note there are no custom/import taxes payable for deliveries to the following European countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

 

  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

NEW ZEALAND

Your order will be despatched from our warehouse located in Sheffield, England.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - delivered within 5-14 working days

 

  • DUTY PAID EXPRESS DELIVERY delivered within 7-8 working days
  • Please note there will be NO extra import taxes to pay on your order when you choose this delivery option.  The amount you pay at checkout includes all taxes and delivery costs
  • £50-£99.00 - delivery fee = £10

  • £100-£149.99 - delivery fee = £15

  • £150+ delivery fee = £20


  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

 

USA

Your order will be despatched from our warehouse located in Sheffield, England.  Please note there will be NO extra import taxes to pay on your order, the amount you pay at checkout includes all taxes and delivery costs.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - delivered within 5-14 working days
  • FREE EXPRESS DELIVERY for orders over £100 (otherwise £10) - delivered within 4-7 working days

 

  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

 

REST OF WORLD

Your order will be despatched from our warehouse located in Sheffield, England.

  • FREE STANDARD DELIVERY for orders over £50 (otherwise £4.95)  - Delivered within 5-14 days 

  • Some packages may get held up by customs offices and take a little longer. Particularly customers ordering from Brazil and Mexico (delivery time is estimated between 10-14 days, however we find a high percentage of orders take longer as many are stopped in customs) our Customer Care Team are always available available Monday to Friday 9-5pm to help you with your delivery enquiries.

  • Unfortunately we are unable to ship orders to the following countries: Algeria, Belarus, Congo, Cote D'Ivoire, Cuba, Egypt, Eritrea, Guinea, Iran, Iraq, Liberia, Libya, Myanmar, Somalia, Sudan, Syrian Arab Republic, Tunisia and Zimbabwe.

  • RETURNS - You can return items for a refund or exchange within 45 days of receipt.    You will be responsible for the costs of returning the items to our warehouse, however, If you would like to exchange the item there will be no further shipping charges to pay. 

Paypal customers can currently claim back some of the return shipping fees click here for details

CUSTOMS AND IMPORT DUTIES

There will be no customs or import taxes to pay on deliveries to the following countries Austria, Australia, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the USA.

Customers from Canada, China and New Zealand can choose the 'Duty Paid Express' delivery option, there will be NO extra import taxes to pay on your order, the amount you pay at checkout includes all taxes and delivery costs.

Deliveries to other countries may incur custom charges. We cannot predict what these might be so please contact your local customs office to find out more.

ZIP CODES

If you do not have a post/zip code please enter 000 in field to process your order

 

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