UK

You can refund or exchange items that you are not happy with within 28 days.  You will be sent a returns label with your order, alternatively print your free Royal Mail returns label here (UK only)

Please note: the item you are returning should be unworn, unwashed and in its original condition. Dead Twisted Sauces and some jewellery is non returnable, this will be stated on the product. 

To refund or exchange your item(s) just follow the steps below:

  1. Fill out the returns and exchange form on the back of your delivery note that came with the order. Please indicate if you would like an exchange or a refund.
  2. Mail the item(s) to our Returns Department using the free Royal Mail returns label here
  3. Once we receive the package we will deal with your request for an exchange or refund and we will keep you up-dated via email on the progress.

Rest of World

Overseas customers are allowed up to 45 days for us to receive the item back to allow for delivery time back to our warehouse.

Please note: the item you are returning should be unworn, unwashed and in its original condition.

Pierced jewellery is non returnable, this will be stated on the product. To refund or exchange your item(s) just follow the steps below:

  1. Fill out the returns and exchange form on the back of your delivery note that came with the order. Please indicate if you would like an exchange or a refund.
  2. Mail the item(s) to Returns Department, Drop Dead, Osborn Works, 4A Rutland Road, Sheffield, S3 8DG, UK. Please note:  you will need to pay the postage costs, however if you are sending it back for another item, there will be no further delivery costs to pay.
  3. Once we receive the package we will deal with your request for an exchange or refund and we will keep you up-dated via email on the progress of your request.

Returns  at our London and Sheffield Stores

You can now return any purchases you have made here on our website at either our London or Sheffield Store. Please bring the credit/debit card that the order was placed with, along with the returns sheet that you received . We are sorry but we are unable to give you a cash refund for online purchases.  However, you can exchange the item for items of the same value.

 

 

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